Privacy Policy
The controller for data processing is:
Ibrahim Ahmic
Kanaaldijk-Noord 111
5642JA Eindhoven
The Netherlands
info@poweroak.eu
Telephone: +31 40 240 5888
We look forward to your interest in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.
1. RESULTS AND HOSTING
You can visit our websites without providing information about your person. When a website is accessed, the web server only automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, transmitted data quantity, and the requesting provider (access data) and documents the call. These access data are evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our offer. This serves to safeguard our legitimate interests in a correct presentation of our offer in accordance with Art.6 GDPR. All-access data will be deleted no later than seven days after your visit.
2. DATA PROCESSING FOR CONTRACTING APPROVAL AND CONTACT
2.1 DATA PROCESSING
For the purpose of contract processing pursuant to Art.6 GDPR, we collect personal data if you voluntarily inform us of it as part of your order. Mandatory fields are identified as such since in these cases we need the data for contract processing and we cannot send the order without their indication. The data collected can be seen from the respective input forms.
For further information on the processing of your data, in particular on the transfer to our service providers for the purpose of ordering, payment, and shipping processing, please refer to the following sections of this Privacy Policy. After completion of the contract, your data will be restricted for further processing and after the expiry of the tax and commercial retention periods pursuant to Art.6 GDPR deleted if you do not expressly use your data in accordance with Art.6 para. 1 p. 1 lit. a GDPR or we reserve the right to use data which is permitted by law and which we inform you about in this statement.
2.2
To the extent, you have your consent in accordance with Art.6 para.1 S. 1 lit. a GDPR, by opting for the opening of a customer account, we use your data for the purpose of opening the customer account and storing your data for further future orders on our website. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or by using a function provided for it in the customer account. After your customer account has been deleted, your data will be deleted unless you expressly use your data in accordance with Art.6 GDPR or we reserve the right to use data which is permitted by law and which we inform you about in this statement.
2.3 CONTACT
As part of customer communication, we collect your requests according to Art.6 para. 1 p. 1 lit. b GDPR personal data if you voluntarily inform us of them when you contact us (e.g. via contact form or e-mail). Mandatory fields are identified as such since in these cases we require the data to process your contact. The data collected can be seen from the respective input forms. After complete processing of your request, your data will be deleted if you do not expressly use your data in accordance with Art.6 GDPR or we reserve the right to use data which is permitted by law and which we inform you about in this statement.
For customer communication, we use the live chat tool of the Userlike UG [https://www.userlike.com/de/] (limited liability), Probsteigasse 44-46, 50670 Köln, Germany (“Userlike”). This serves to safeguard our legitimate interests in effective and improved customer communication in accordance with Art.6 para. 1 p. 1 lit. f GDPR.Userlike is working for us on our behalf.
3. DATA PROCESSING TO THE TRANSITION
To fulfill the contract in accordance with Art.6 GDPR we forward your data to the shipping service provider commissioned with the delivery, as far as this is necessary for the delivery of ordered goods.
4. DATA PROCESSING ON PAYMENTS
When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, and payment service providers.
4.1 DATA PROCESSING FOR TRANSACTIONAL ACTION
Depending on the selected payment method, we forward the data necessary for the processing of the payment transaction to our technical service providers operating for us as part of an order processing, or to the commissioned credit institutions or to the selected payment service provider, as far as this is necessary for the processing of the payment. This serves to fulfill the contract in accordance with Art. 6 1.1 GDPR. In part, the payment service providers collect the data necessary for the processing of the payment themselves, e.g. on their own website or via technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
If you have any questions about our partners for payment processing and the basis of our cooperation with them, please contact the contact option described in this Privacy Policy.
4.2 DATA PROCESSING FOR THE BETRUGS PREVENTION AND OPTIMATION OF OUR PAYMENT PROCESS
If necessary, we provide our service providers with further data that they use together with the data necessary for the processing of the payment as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g. invoicing, settlement of contested payments, support of accounting). This serves according to Art.6 GDPR the protection of our legitimate interests in our protection against fraud or efficient payment management, which are predominant in the context of a balancing of interests.
FIVE.COOKIES AND WEITERE TECHNOLOGIES
GENERAL INFORMATION
In order to make the visit to our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser during the next visit (persistent cookies).
We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping cart). This serves as part of a balancing of interests of predominant legitimate interests in an optimized presentation of our offer according to Art.6 GDPR.
We also use technologies to fulfill the legal obligations we are subject to (e.g. to demonstrate consent to the processing of your personal data) as well as web analysis and online marketing. For further information, including the respective legal basis for data processing, see the following sections of this Privacy Policy.
The cookie settings for your browser can be found in the following links: Microsoft EdgeTM [https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies] / SafariTM [https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14] / ChromeTM [https://support.google.com/chrome/answer/95647?hl=de&hlrm=en] / FirefoxTM [https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies] / OperaTM [https://help.opera.com/de/latest/web-preferences/#cookies]
To the extent, you are using the technologies according to Art.6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.
6. INTRODUCTION OF COOKIES AND OTHER TECHNOLOGIES FOR WEB ANALYSIS AND WERBEZWECKEN
To the extent you have your consent in accordance with Art.6 para.1 lit. a GDPR, we use the following third-party cookies and other technologies on our website.After the end of the use of the respective technology by us, the data collected in this context is deleted.You can revoke your consent at any time with effect for the future.For more information on your revocation options, see the section "Cookies and other technologies".For more information, including the basis of our cooperation with the individual providers, please refer to the individual technologies.If you have any questions about the providers and the basis of our cooperation with them, please contact the contact option described in this Privacy Policy.
INTRODUCTION OF GOOGLE-DIENSES FOR ANALYSIS AND RESULTS
We use the following technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transferred to a Google LLC server, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and stored there. There is no European Commission adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it will be shortened by activation of IP anonymization before storage on Google’s servers. Only in exceptional cases will the full IP address be transferred to a Google server and shortened there. Unless otherwise stated in the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between jointly responsible persons pursuant to Art. 26 GDPR. Further information on Google's data processing can be found in Google's privacy policy [https://policies.google.com/privacy?hl=de].
GOOGLE ANALYTICS
For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website) from which usage profiles are created using pseudonyms. Cookies can be used for this purpose. Your IP address will not be merged with other data from Google. Data processing is carried out on the basis of an agreement on order processing by Google.
For website analysis and event tracking, we measure your subsequent usage behavior via Google Ads Conversion Tracking if you have accessed our website via an advertisement from Google Ads. To this end, cookies can be used, and data (IP address, time of visit, device and browser information as well as information about your use of our website can be collected on the basis of events specified by us, such as visiting a website or newsletter registration) from which usage profiles are created using pseudonyms.
7. INTEGRATION OF TRUSTED SHOPS TRUSTBADGE/ OTHER WIDGETS
To display the Trusted Shops services (e.g. quality seal, collected reviews) as well as to offer the Trusted Shops products for buyers after an order, Trusted Shops Widgets (e.g. Trusted Shops Trustbadge) are included on this website.
This serves to safeguard our legitimate interests, which are predominant in the context of a balancing of interests, in optimal marketing by enabling a secure purchase in accordance with Art.6 para. 1 p. 1 lit. f GDPR.The Trust badge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne (Trusted Shops), with which we are jointly working in accordance with Art.26 GDPR are responsible for data protection. We will inform you about the essential contractual contents in accordance with Art.26 para. 2 GDPR.
The Trust badge is provided as part of a joint responsibility by a US CDN provider (Content-Delivery Network). A reasonable level of data protection is ensured by standard data protection clauses and other contractual measures. More information about the data protection of Trusted Shops GmbH can be found here [https://www.trustedshops.de/impressum/#datenschutz].
When the Trustbadge is called, the Web server automatically stores a so-called server log file which also contains your IP address, date and time of the call, transmitted data quantity, and the requesting provider (access data) and documents the call. The IP address is anonymized immediately after the collection so that the stored data cannot be assigned to your person. The server log file is stored in a security database for the analysis of security incidents and is automatically deleted or anonymized at the latest 90 days after creation. This serves according to Art.6 para. 1 p. 1 lit. f GDPR the legitimate interest of us and Trusted Shops for the prevention of abuse and fraud, for the offer – and website optimization as well as for ensuring trouble-free operation of the website or the Trust badges or other widgets of Trusted Shops.
Further personal data will be transferred to Trusted Shops GmbH if you decide to use Trusted Shops products or have already registered for use after completing an order. For this purpose, personal data are automatically collected from the order data. Whether you are already registered as a buyer for product use is automatically checked by means of a neutral parameter, the e-mail address, which has been written via cryptological disposable function. The e-mail address is converted into this hash value which is not to be decrypted for Trusted Shops before transmission. After checking for a match, the parameter is automatically deleted.
This serves to verify whether you are already registered for services at Trusted Shops GmbH and is therefore for the performance of our and Trusted Shops of predominant legitimate interests in the provision of the buyer protection coupled with the specific order and the transactional evaluation services according to. Article 6(1)(f) of the GDPR is required. If this is the case, further processing is carried out in accordance with the contractual agreement between you and Trusted Shops. If you are not yet registered for the Services, you will then be given the opportunity to do so for the first time. Further processing after registration is also governed by the contractual agreement with the Trusted Shops. If you do not register, all transmitted data will be automatically deleted by Trusted Shops and a personal reference is then no longer possible.
As part of the joint responsibility existing between us and Trusted Shops GmbH, please contact Trusted Shops GmbH for data protection issues and to assert your rights [https://www.trustedshops.de/impressum/#datenschutz]. Further information on data protection can be found here [https://www.trustedshops.com/tsdocument/CONSUMER_MEMBERSHIP_TERMS_de.pdf]. Regardless of this, you can always contact us under the contact option described in this Privacy Policy. If necessary, your request will be forwarded to the other responsible persons.
8. SOCIAL MEDIA
8.1 SOCIAL PLUGINS OF FACEBOOK, TWITTER, INSTAGRAM
Our website uses social buttons from social networks. These are only integrated into the page as HTML links so that when you visit our website, no connection is established with the servers of the respective provider. Click on one of the buttons, and the website of the respective social network opens in a new window of your browser where you can activate the Like or Share button.
8.2 OUR ONLINE PRICES ON FACEBOOK, TWITTER, INSTAGRAM, YOUTUBE
To the extent, you have your consent in accordance with Art.6 para. 1 p. 1 lit. a GDPR to the respective social media operator, when visiting our online presentations on the social media mentioned above, your data for market research and advertising purposes are automatically collected and stored, from which usage profiles are created using pseudonyms. These can be used, for example, to switch advertisements inside and outside the platforms that are supposed to match your interests. Cookies are usually used for this purpose. Detailed information on the processing and use of the data by the respective social media operator, as well as a contact option and your relevant rights and settings for the protection of your privacy, can be found in the provider's data protection instructions linked below. If you need help in this respect, please contact us.
Facebook [https://www.facebook.com/about/privacy/]is an offer of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (Facebook Ireland)The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no European Commission adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. The data processing as part of the visit to a Facebook page is based on an agreement between jointly responsible persons pursuant to Art. 26 GDPR. More information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].
Twitter [https://twitter.com/de/privacy]is an offer from Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland (“Twitter”). The information automatically collected by Twitter about your use of our online presence on Twitter is usually transferred to a server of Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA, and stored there. There is no European Commission adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.
Instagram [https://help.instagram.com/519522125107875] is an offer of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (Facebook Ireland)The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no European Commission adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. The data processing during the visit of an Instagram page is based on an agreement between jointly responsible persons pursuant to Art. 26 GDPR. More information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].
YouTube [https://policies.google.com/privacy?hl=de] is an offer of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a Google LLC server, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and stored there. There is no European Commission adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.
9. CONTACTS
9.1 YOUR RIGHTS
As a person concerned, you have the following rights:
* According to Art.15 GDPR the right to request information about your personal data processed by us in the scope specified therein;
* According to Art.16 GDPR the right to request the rectification of incorrect or completion of your personal data stored by us;
* According to Art.17 GDPR the right to request the erasure of your personal data stored by us, unless further processing
* to exercise the right to freedom of expression and information;
* to fulfill a legal obligation;
* for reasons of public interest, or
* necessary for the establishment, exercise, or defense of legal claims;
* According to Art.18 GDPR the right to request the restriction of the processing of your personal data, as far as
* The accuracy of the data is contested by you;
* Processing is unlawful, but you refuse to delete it;
* We no longer need the data, but you need it to assert, exercise, or defend legal claims; or
* You according to Art.21 GDPR have objected to processing;
* According to Art.20 GDPR the right to receive your personal data that you have provided us in a structured, common, and machine-readable format or to request the transmission to another controller;
* According to Art.77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of stay place of work, or place of business.
Right of appeal
To the extent that we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a balancing of interests, you can object to this processing with effect for the future. If processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you have the right to object only if there are reasons arising from your particular situation.
After exercising your right to object, we will not process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.
This does not apply if the processing is carried out for direct marketing purposes. Then we will not process your personal data for this purpose.
9.2 CONTACTS
For questions concerning the collection, processing, or use of your personal data, for information, rectification, restriction, or deletion of data, as well as revocation of granted consent or objection to a specific use of data please contact us directly via the contact details in our imprint.
10.1 NEWSLETTER
"E-mail advertising with registration for the newsletter
If you subscribe to our newsletter, we will use the data required or separately provided by you in order to provide you with our e-mail newsletter regularly on the basis of your consent in accordance with Art.6 (1) point (a) of the GDPR.
The newsletter can be unsubscribed at any time and can be done either by posting to the contact possibility described below or by means of a link provided for this purpose in the newsletter. After unsubscribe, we will delete your e-mail address unless you have expressly consented to further use of your data or we reserve an additional use of data that is permitted by law and beyond
Privacy Policy created with Trusted Shops [https://legal.trustedshops.com/] Legal texts in cooperation with FÖHLISCH Rechtsanwälte [https://foehlisch.com].
